Shipping Policy
Thank you for visiting and shopping at MarketSpider.co.th. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for processing and in transit delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We do not ship products outside of Thailand. Please contact us directly if you have an international request:<a href="mailto:info@marketspider.co.th">info@marketspider.co.th</
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method |
Estimated delivery time |
Shipment cost |
Local Delivery over 500 baht |
1-5 business days |
Free |
Local Delivery under 500 baht |
1-5 business days |
Pay as item indicates |
Delivery delays can occasionally occur.
MarketSpider.co.th ships to addresses within Thailand.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
MarketSpider.co.th is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Customer Service is our top priority, however items do sometimes become damaged during shipping. MarketSpider.co.th is not liable for any products damaged or lost during shipping. However, if you receive your order damaged, please contact our customer support team for a replacement or solution.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Thailand.
Returns Policy
Our Returns Policy page provides detailed information about options and procedures for returning your order.
Thank you from the MarketSpider Team!
MarketSpider (Thailand) Co. Ltd. 27006 Empire Tower 27th Floor
1 South Sathorn Road, Bangkok, TH 10120